Shipping policy

Last Updated: 19,9,2026

At JibzoCart, we aim to provide a smooth and reliable delivery experience. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.

1. Shipping Availability

We currently offer shipping to eligible destinations where our shipping carrier and fulfillment partners can deliver.

Available shipping options, costs, and estimated delivery dates are displayed during checkout where applicable.

Shipping availability may vary depending on the customer's location, product variant, and fulfillment warehouse.

2. Shipping Method

Eligible orders may be shipped using AliExpress Delivery-Saver or another available shipping service selected through our fulfillment partner.

Where an item is marked as Fast Delivery by the supplier after selecting an eligible shipping method, the supplier may provide additional delivery protections, subject to the supplier's applicable terms.

3. Estimated Delivery Time

For the supplier shipping option currently reviewed:

Estimated delivery: approximately September 22–30 for the destination/order shown by the supplier.

The supplier's delivery data also indicates that 62.1% of orders arrive within 6 days, with actual delivery times varying by destination and shipment.

Because delivery times depend on the destination, carrier, customs, and other factors, delivery dates shown at checkout or after order placement should be treated as estimates rather than guaranteed delivery dates.

4. Tracking

Tracking is available for eligible shipments.

Once your order has been shipped and tracking information becomes available, we will provide the applicable tracking information so you can follow your shipment.

Please allow some time for tracking information to become active after dispatch.

5. Shipping Delays

Although we work with shipping providers to deliver orders as efficiently as possible, delays can occasionally occur because of:

  • Carrier delays
  • Customs processing
  • Incorrect or incomplete shipping information
  • Weather or transportation disruptions
  • Public holidays
  • High shipping volumes
  • Other circumstances outside our reasonable control

If your order is delayed, please contact our support team with your order number so we can help check its status.

6. Fast Delivery Protection

For products and shipping methods that display the supplier's Fast Delivery eligibility, the supplier states that the following benefits may apply:

  • $1.00 coupon if the shipment is delayed
  • Refund if the package is lost
  • Refund if the item arrives damaged
  • Refund if the order is not delivered within 30 days

These benefits are subject to the supplier's eligibility requirements and applicable terms.

JibzoCart does not independently guarantee these supplier benefits unless specifically stated in your order terms.

7. Free Shipping

Where Free Shipping is displayed for your order, no shipping charge will be added to the applicable shipping option at checkout.

Shipping availability and delivery estimates may vary depending on the destination and selected product/variant.

8. Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country.

Where applicable, these charges may be the responsibility of the customer.

Customs procedures and charges vary by country and are outside JibzoCart's control.

9. Incorrect Shipping Information

Customers are responsible for providing accurate delivery information.

If an order cannot be delivered because of an incorrect or incomplete address, additional shipping costs or other consequences may apply.

Please contact us as soon as possible if you notice an error in your shipping information.

10. Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact us at:

supportjibzocart@gmail.com

Please provide your order number and, where applicable, photos or other evidence of the damage.

We will review the issue and work with the applicable shipping or fulfillment provider to determine the appropriate resolution.

11. Delivery Confirmation

An order may be considered delivered when the applicable carrier's tracking information indicates successful delivery.

If tracking shows that a package was delivered but you cannot locate it, please contact us promptly so we can assist with investigating the shipment.

12. Contact Us

If you have questions about shipping or your order, please contact:

JibzoCart
Email: supportjibzocart@gmail.com
Business Address: india,kerala,kasaragod